This way your team can keep track of the messages received and make sure customers are answered fast, with effective solutions.

You won’t need a SIM card, and your WhatsApp messages can be integrated with CRM software, like JivoChat, and accessed on multiple devices. By linking your business to a WhatsApp account, you can improve customer service, and offer personalized support, which is great to increase customer loyalty and sales. Your phone number won’t be visible helping to avoid scam calls, for instance. One of the main reasons to use a virtual phone number is to keep your privacy. Why Use A Virtual Phone Number for WhatsApp Check out the article to know more about it.

There is no need to buy another cell phone, you can answer your customers without them seeing your phone number. With the option of creating a virtual phone number for WhatsApp, you don’t have to worry about that. Many customers give up on buying something when they don’t have customer support via WhatsApp.īut, if we are talking about a small business where you don’t have a phone line designated for customer support, it’s common to feel insecure about having people seeing your phone number as they get in contact via WhatsApp, right? People find it easier than calling or sending an email to the company. If you have an online store, for instance, it’s worth putting WhatsApp available for customers to send their doubts and make purchases. Do you know how to create a virtual phone number for WhatsApp? Used by millions of people around the world, WhatsApp is considered by many their favorite channel to get in contact with stores and companies.

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